Privacy Policy
Effective Date: September 1, 2026
Dr. Daniel Brandwein DPM, PA, FACFAS (“Practice,” “we,” “us,” or “our”) respects your privacy and is committed to protecting information collected through drdanbrandwein.com, our appointment and callback tools, online forms, advertising lead forms, and text messaging services.
This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the choices available to you.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Telephone number
- Email address
- Appointment or callback preferences
- Preferred appointment dates or times
- Information submitted through website forms
- Information submitted through our automated appointment assistant
- Information submitted through Facebook, Instagram, Meta, Google, or similar lead forms
- Communications you send directly to our office
We ask users not to submit detailed medical histories, diagnoses, treatment information, insurance information, or other unnecessary sensitive medical information through general website forms, social media, ordinary email, or SMS.
2. Appointment and Callback Requests
Our website and automated assistant may allow visitors to request:
- A callback from the Practice
- Assistance requesting an appointment
- General office contact assistance
Submitting an appointment request does not guarantee or confirm an appointment.
A member of the Practice may contact you by telephone, email, or text message to respond to your request.
3. Automated Appointment Assistant
Our website may use an automated or AI-assisted system to help visitors request an appointment or callback.
The assistant may:
- Collect basic contact information
- Allow visitors to request a callback
- Allow visitors to request an appointment
- Identify preferred appointment dates or times
- Provide office contact information
- Present predefined response options
The assistant is not a physician or medical professional and does not provide medical diagnoses, medical advice, or treatment recommendations.
The assistant should not be used for emergencies.
If you believe you are experiencing a medical emergency, call 911 or seek immediate emergency medical care.
4. SMS and Text Messaging
If you provide your mobile telephone number and expressly consent to receive text messages from Dr. Daniel Brandwein DPM, PA, FACFAS, we may send automated or manually initiated messages related to your request.
Our SMS program is designed primarily to:
- Send a welcome message after SMS consent
- Allow you to select predefined options
- Allow you to request a callback
- Allow you to request an appointment
- Confirm that your callback or appointment request was received
- Provide Practice contact information
- Provide limited administrative information related to your request
The SMS system is not intended to collect medical histories, symptoms, diagnoses, treatment information, insurance information, or other sensitive health information through text messages.
The SMS system does not provide medical advice.
SMS Consent
SMS consent is voluntary.
Consent to receive text messages is not a condition of receiving medical treatment, purchasing goods or services, or requesting an appointment.
Message frequency varies depending on your interaction with the service.
Message and data rates may apply.
You may opt out at any time by replying:
STOP
For assistance, reply:
HELP
or contact the Practice at (954) 984-7500.
5. Mobile Information and SMS Privacy
We do not sell, rent, or share mobile telephone numbers or SMS consent information with third parties or affiliates for their marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes.
Mobile information may be provided only to service providers, telecommunications providers, platform providers, aggregators, or other vendors as necessary to operate and deliver our messaging services.
Such providers may use the information only as necessary to provide services on our behalf.
This SMS-specific limitation applies regardless of any broader information-sharing provisions elsewhere in this Privacy Policy.
6. Facebook, Instagram, Meta, and Advertising Lead Forms
We may receive information when an individual voluntarily submits a lead form through Facebook, Instagram, Meta, Google, or another advertising platform.
Information may include:
- Name
- Telephone number
- Email address
- Other information voluntarily submitted through the form
We may use this information to respond to the individual’s request, offer appointment assistance, provide callback options, or communicate by SMS when the individual has separately provided the required SMS consent.
Submitting a general advertising lead form does not automatically authorize SMS communication unless the form includes appropriate SMS consent and the individual affirmatively agrees to it.
7. How We Use Information
We may use information to:
- Respond to inquiries
- Process appointment requests
- Process callback requests
- Communicate with prospective or existing patients
- Operate our appointment assistant
- Deliver requested SMS messages
- Contact users who have requested communication
- Provide customer service
- Maintain website security
- Detect fraud or misuse
- Improve website functionality
- Analyze website performance
- Measure advertising effectiveness
- Maintain business records
- Meet legal and regulatory obligations
We do not use the automated appointment assistant to diagnose medical conditions.
8. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring website
- Approximate geographic location
- Date and time of visits
- Website interactions
- Cookie identifiers or similar technical information
This information may be used for website functionality, analytics, security, performance measurement, and advertising attribution.
9. Cookies and Analytics
Our website may use cookies, pixels, tags, analytics technologies, and similar tools.
These technologies may help us:
- Understand website traffic
- Measure advertising effectiveness
- Improve website functionality
- Understand how visitors find our website
- Prevent fraud or abuse
- Maintain website security
Third-party analytics or advertising services may process technical information according to their own privacy policies.
We do not intentionally provide detailed medical diagnosis or treatment information to advertising platforms for targeted advertising.
10. How Information May Be Shared
We may use service providers that help us operate the Practice and website.
These may include providers of:
- Website hosting
- Email delivery
- Telecommunications
- SMS delivery
- Appointment technology
- Website development
- Security
- Analytics
- Cloud infrastructure
- Customer communication software
- Professional services
Service providers may receive information only as reasonably necessary to perform services on our behalf.
For clarity, SMS opt-in information and mobile telephone numbers will not be shared with third parties or affiliates for their own marketing or promotional purposes.
11. Sale of Personal Information
The Practice does not sell patient medical information.
We do not sell mobile telephone numbers.
We do not sell SMS opt-in information or SMS consent data.
We do not rent or provide SMS consent information to third parties or affiliates for their marketing or promotional purposes.
12. HIPAA and Medical Information
Certain information maintained by the Practice may qualify as Protected Health Information (“PHI”) under the Health Insurance Portability and Accountability Act (“HIPAA”) or other applicable healthcare privacy laws.
When HIPAA applies, the Practice handles PHI in accordance with applicable law and the Practice’s Notice of Privacy Practices.
This Website Privacy Policy primarily governs information collected through our website, online forms, advertising lead forms, appointment assistant, and SMS services.
The SMS and automated appointment systems are designed to avoid collecting detailed medical information.
Visitors should not send sensitive medical information through standard SMS unless specifically instructed by the Practice to use an appropriate communication method.
13. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, alteration, disclosure, or destruction.
However, no website, telecommunications network, email system, SMS service, or electronic storage method can be guaranteed to be completely secure.
Users should avoid sending sensitive medical information through ordinary text messages, email, or general website forms.
14. Data Retention
We may retain information for as long as reasonably necessary to:
- Respond to requests
- Coordinate callbacks or appointment requests
- Maintain communication records
- Operate our business
- Meet legal requirements
- Resolve disputes
- Prevent fraud or abuse
- Maintain security
Information that becomes part of a patient’s medical record may be subject to separate medical-record retention requirements.
15. Your Choices
You may contact us regarding certain personal information or communication preferences.
Depending on applicable law, you may be able to request:
- Access to certain information
- Correction of inaccurate information
- Deletion of certain information
- Withdrawal of certain communication consent
Some information may need to be retained to comply with healthcare, medical-record, legal, or regulatory requirements.
SMS Opt-Out
To stop receiving text messages, reply:
STOP
Once an opt-out request is processed, you will no longer receive SMS messages from that messaging program unless you later provide new consent.
For assistance, reply:
HELP
16. Information About Another Person
If you submit information or request an appointment on behalf of another person, you represent that you have appropriate permission or legal authority to do so.
Parents, guardians, caregivers, and authorized representatives may submit appointment or callback requests when legally permitted.
17. Children’s Privacy
Our online services are intended for patients and individuals authorized to communicate on their behalf.
Children should not independently submit personal information when parental or guardian authorization is legally required.
Parents or guardians may contact the Practice regarding care or appointments for minors.
18. Medical Emergencies
Do not use:
- Website forms
- The automated appointment assistant
- Social media
- SMS
for medical emergencies.
If you believe you are experiencing a medical emergency, call 911 or seek immediate emergency medical attention.
Electronic messages and requests may not be reviewed immediately.
19. Third-Party Services and Websites
Our website may contain links to third-party websites, applications, platforms, or services.
We are not responsible for the privacy practices, security, or content of websites or platforms operated by third parties.
Your interactions with Facebook, Instagram, Meta, Google, or other third-party services are also subject to those companies’ respective privacy policies.
20. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in:
- Our services
- Technology
- Messaging practices
- Website functionality
- Legal requirements
- Privacy practices
The current version will be posted on our website with an updated effective date.
21. Contact Us
Questions about this Privacy Policy may be directed to:
Dr. Daniel Brandwein DPM, PA, FACFAS
159 S. Pompano Parkway
Pompano Beach, FL 33069
Phone: (954) 984-7500
Website: drdanbrandwein.com
The practice address and primary telephone number above match the contact information currently published in the site’s policy.